1
Design
Noviam expert project managers DESIGN your custom technology solutions program. A dedicated Project Manager conducts an in-depth assessment of your physical site, individual technology requirements and budget.
2
Install
Upon approval of your custom technology solutions program, Noviam’s licensed and bonded integration specialist will INSTALL wireless networks, structured cabling, other required infrastructure, and hardware that corresponds to your individualized program.
3
Test
Noviam delivers peace of mind. Upon completion of installation, your dedicated Noviam Integrator and Project Manager will configure and TEST your system to ensure seamless functionality and reliability.
4
Train
Noviam’s core values insist that our customers get the most value out of there custom technology solution which is why we assign a dedicated care coordinator to TRAIN your system users and to respond within 24 hours to any troubleshooting calls or questions.
5
Manage
Noviam offers customer support programs to monitor system health and prevent downtime. Our customer support programs (CSP) are tailored to optimize the performance, longevity, and integrity of the technology solutions we provide. With 24/7 preventative remote maintenance, we MANAGE the systems we install to ensure that they continue to satisfy your original design requirements.